Taxually FAQ

Question 1

Do I need a global VAT compliance tool when selling internationally?

Accepted Answer

When you sell goods or services across borders, managing VAT for multiple countries can quickly become overwhelming. With our tool CrossTax you can handle VAT registration, data collection and filings all on one platform, helping you stay compliant with global VAT regulations.

Question 2

How does CrossTax simplify VAT register and filing across countries?

Accepted Answer

CrossTax automates the tedious steps: you can register for VAT in any country within minutes, pull sales data from platforms like Amazon or eBay, then generate ready-to-submit VAT returns tailored to each country’s rules. This reduces manual work, cuts down on errors and helps you meet deadlines reliably.

Question 3

What platforms and sales channels does CrossTax support for data integration?

Accepted Answer

It supports major e-commerce marketplaces and platforms by automatically pulling and formatting your sales data. This means you don’t have to export spreadsheets or manually map each transaction to different tax jurisdictions – the automation within CrossTax handles it for you.

Question 4

Is CrossTax suitable for small sellers as well as enterprise businesses?

Accepted Answer

Absolutely. Whether you’re a small digital product seller expanding into new markets or a large enterprise with complex multi-country VAT workflows, CrossTax scales to your size. You get global VAT compliance, no matter your business size, in a single unified solution.

Question 5

How can CrossTax help reduce risk of VAT audits and errors?

Accepted Answer

CrossTax includes built-in validation with over 250 rules to check your VAT data for errors before you submit. It keeps audit-ready records, centralises your filings, and helps ensure your VAT returns are accurate and error-free across countries.

Question 6

What is LumaTax by Taxually and what does it do?

Accepted Answer

LumaTax is the US and Canadian sales tax compliance platform offered by Taxually. It helps businesses automate sales tax filings, manage nexus exposure, and streamline remittance to multiple jurisdictions.

Question 7

How does the platform help with sales tax nexus registration?

Accepted Answer

The system performs a detailed nexus analysis to identify where your business has physical or economic nexus, then helps you register in the required states and handle the filing process.

Question 8

Can I integrate my e-commerce or accounting data into LumaTax easily?

Accepted Answer

Yes. You can upload transactional data from platforms like Amazon, Stripe, Shopify, or via Excel/CSV, and the platform will validate the data, assign correct jurisdictions, and calculate tax obligations.

Question 9

How does LumaTax reduce compliance risk and errors?

Accepted Answer

LumaTax automates data validation, tax calculation, and return preparation so that you avoid manual mistakes, missed deadlines, or penalties for late or inaccurate filings.

Question 10

Who can benefit from using LumaTax and how does it scale?

Accepted Answer

Any business selling across US states or into Canada—whether small e-commerce sellers or large enterprises—can benefit from LumaTax. It scales with multi-state operations, handles complex filings, and streamlines compliance across multiple jurisdictions.

Question 11

Do I need to comply with green tax regulations when selling in Europe?

Accepted Answer

Yes. If you’re placing products on the market in the EU you may face green tax rules such as Extended Producer Responsibility (EPR) or Plastic Tax. Our EcoTax service helps you understand these obligations and register appropriately.

Question 12

What types of green taxes does EcoTax support?

Accepted Answer

EcoTax supports major green taxes like EPR (covering packaging, batteries, electronics) and Plastic Tax for non-recyclable plastic packaging. We help you stay compliant across multiple EU countries.

Question 13

How does EcoTax simplify green tax registration and reporting?

Accepted Answer

EcoTax guides you through understanding your obligations, submitting registration documents, and managing ongoing reporting and payments to the relevant authorities or producer responsibility organisations.

Question 14

What happens if I miss a green tax deadline or skip registration?

Accepted Answer

Failing to comply can lead to fines, loss of tax-benefit eligibility, unknown reputational damage, or even product bans. EcoTax helps you avoid these risks by keeping you up to date with green tax requirements.

Question 15

Can EcoTax help me in specific countries like Spain, France, or Germany?

Accepted Answer

Yes. EcoTax covers multiple jurisdictions, including Spain, France, and Germany for green tax compliance and keeps adding new countries as regulations evolve across the EU.

Question 16

Do I need a dedicated solution for global VAT payments?

Accepted Answer

If your business pays VAT in multiple countries you’ll find yourself dealing with different currencies, payment instructions and deadlines. OneTax simplifies that by letting you pay in one currency through a single platform.

Question 17

How does OneTax work to streamline tax payments?

Accepted Answer

OneTax lets you make one bulk payment in your chosen currency, and it handles disbursement to all the relevant tax authorities. You also get real-time tracking of payment status and standardised references so you avoid manual errors.

Question 18

Can OneTax help with currency exchange and cost control?

Accepted Answer

Absolutely. OneTax fixes foreign exchange (FX) rates for up to two weeks and supports payment in a single currency. This means fewer surprises from fluctuating exchange rates and lower overall cost of global VAT payments.

Question 19

Which countries does OneTax support for VAT payments?

Accepted Answer

OneTax supports VAT payments to many countries worldwide, including Spain, Germany, France, the UK, Australia, the US and more. Additional countries and currencies can be added on request to meet your business needs.

Question 20

How do I get started with OneTax and what are the requirements?

Accepted Answer

If you are already using CrossTax or have fiscal representation set up through Taxually you can access OneTax via the payments tab in the CrossTax platform. Then you select your preferred currency and submit your first bulk payment.

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