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Citrix

Cloud Software Group, a global enterprise software provider, relies on a suite of essential tools to serve over 100 million users worldwide. Cloud Software Group's challenges included automating recurring data issues, centralizing tax management processes, reducing manual tasks, streamlining audits, and supporting a dispersed team, which were solved with the suite of Taxually products.

At a glance

  • Company: Cloud Software Group, a global enterprise software provider.
  • Reach: a suite of essential tools serving over 100 million users worldwide.
  • Challenges: recurring data issues, tax management processes to centralize, manual tasks, audits and a dispersed team.
  • Solution: the suite of Taxually products.

About Cloud Software Group

Cloud Software Group builds enterprise infrastructure software. It is the parent company of brands including Citrix, TIBCO and Spotfire. According to Cloud Software Group's website, its current structure dates from the 2022 merger of Citrix and TIBCO.

What was the challenge?

Cloud Software Group faced several tax challenges at once. Recurring data issues needed to be automated. Tax management processes needed to be centralized. Manual tasks had to be reduced and audits streamlined.

The team is also dispersed, so the solution had to support people working in different places. Download the full case study below for the detailed background.

How did Taxually help?

Cloud Software Group solved these challenges with the suite of Taxually products. The suite automates the recurring data issues, centralizes tax management processes and reduces manual tasks. It also streamlines audits and supports the dispersed team. Download the full case study below for the detailed results.

Results

  • Data: recurring data issues automated.
  • Process: tax management processes centralized.
  • Workload: manual tasks reduced.
  • Audits: audit work streamlined.
  • People: a dispersed team supported on one set of tools.

Why centralized tax management matters

When tax data and processes are spread across systems, teams and locations, the same issues tend to come back every period. Data has to be fixed by hand, people work from different versions of the truth, and preparing for an audit means pulling evidence together from many places.

Centralizing tax management gives a dispersed team one place to work from. Automating recurring data issues removes repeat manual fixes, and a single, consistent record makes audits easier to support.

This is especially relevant for a global software business. Selling software and digital services to customers in many countries can create indirect tax obligations in each of them, and the underlying data often comes from several systems. One suite of tools helps keep that data consistent and the team aligned, wherever its members are based.

Frequently asked questions

What is Cloud Software Group?

Cloud Software Group is a global enterprise software provider and the parent company of brands including Citrix, TIBCO and Spotfire. Its tools serve over 100 million users worldwide.

What tax challenges did Cloud Software Group face?

Its challenges included automating recurring data issues, centralizing tax management processes, reducing manual tasks, streamlining audits and supporting a dispersed team.

How did Taxually help Cloud Software Group?

Cloud Software Group solved these challenges with the suite of Taxually products.