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6
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Sustainable Ecommerce: 10 Ways to Make Your Online Business Eco-Friendly

Enhance your business's reputation and help protect the environment with these 10 eco-friendly ecommerce practices.
E-commerce
EPR
Author
Jenny Longmuir
Published
October 22, 2025
Sustainable Ecommerce: 10 Ways to Make Your Online Business Eco-Friendly
Table of content

Key takeaways

  1. Sustainability boosts profitability: Eco-friendly businesses see higher returns and stronger customer loyalty, as consumers increasingly favor green brands.
  2. Practical changes make a big impact: From green web hosting and sustainable packaging to energy efficiency and accurate listings, small steps reduce your carbon footprint.
  3. Measure, offset, and grow responsibly: Tracking emissions and investing in carbon offsets help businesses stay accountable while promoting long-term environmental responsibility.

In the digital age, the environmental impact of business is not just limited to traditional industries. Ecommerce businesses also contribute to carbon footprints, from the energy used by servers to the packaging and shipping of products. Now, an increasing number of online businesses are becoming eco-friendly. This shift is driven by several factors, including consumer demand for more sustainable practices, potential cost savings from reduced resource use, and regulatory pressures aimed at reducing environmental impact.

It has been shown that sustainability is good for business as well as the environment, with eco-friendly businesses demonstrating a 4.8% higher average return on equity and a 5.4% higher return on assets compared to their less sustainable counterparts​​. This underscores that sustainability can go hand-in-hand with profitability. Sustainable practices matter to customers too, and research has found that nearly 70% of consumers would pay more for eco-friendly products.

There are numerous strategies that online business owners can implement to make their operations more eco-friendly. Here are 10 effective ways to reduce your online business's environmental impact and promote sustainable ecommerce.

1. Opt for green hosting solutions

Web hosting is a critical component of any online business, and it can also be a significant source of carbon emissions. Traditional data centers consume large amounts of electricity, much of which is generated from non-renewable sources. By choosing a green hosting provider that uses renewable energy or carbon offsetting, you can significantly reduce your digital carbon footprint. Providers like GreenGeeks power their data centers with wind energy, while others like DreamHost have committed to carbon-neutral practices, which are crucial steps towards sustainable web hosting.

2. Improve website efficiency

A streamlined, efficient website not only provides a better user experience but also consumes less energy. Simple measures like optimizing images and videos for faster loading times, minifying CSS and JavaScript files, and using efficient coding practices can reduce the amount of data transferred over the network and hence lower the energy required for loading a website. Employing lazy loading techniques where images and videos are only loaded when they enter the browser’s viewport can further decrease unnecessary data loading.

3. Use sustainable packaging

A line of refillable plastic containers, filled with lentils and grains.

Shipping is an integral part of ecommerce, and it typically involves a lot of packaging waste. Transitioning to eco-friendly packaging solutions like recycled or biodegradable materials can significantly reduce your business's environmental impact. Companies like noissue and EcoEnclose offer customizable sustainable packaging options that do not compromise on quality or aesthetics, ensuring that customers are both impressed and reassured by your commitment to sustainability.

4. Implement energy-efficient policies

Energy efficiency should be a key consideration, whether your team works remotely or from a centralized office. Encouraging practices such as switching off electronics when not in use, utilizing energy-efficient lighting, and setting computers to power-saving modes can substantially decrease your overall energy consumption. Smart thermostats and energy management systems can also help in optimizing the heating, cooling, and lighting of your workspace based on usage patterns.

5. Offer digital products and services

Where feasible, shifting from physical products to digital alternatives can drastically reduce your business’s environmental impact. For instance, writers, artists, and educators can offer digital downloads or streaming of content instead of physical copies. This not only cuts down on material use and waste but also eliminates the environmental cost of shipping physical items.

6. Choose eco-friendly vendors

Your choice of suppliers can significantly influence your environmental footprint. By selecting vendors who prioritize sustainability, whether through their production methods, materials, or business practices, you ensure that your supply chain supports your eco-friendly goals. This includes using local suppliers when possible to reduce transportation emissions and supporting small businesses that adopt sustainable practices.

7. Encourage remote work

Remote work can lead to a significant reduction in carbon emissions by eliminating daily commutes and reducing the need for large office spaces. Tools like Zoom, Slack, and Asana facilitate efficient remote working environments that can maintain, or even increase, productivity while also being beneficial to the environment.

8. Adopt a paperless policy

In an online business, transitioning to a completely paperless environment is more feasible than in traditional businesses. Utilize digital tools for all internal and external communications, document sharing, and record-keeping. Not only does this save trees, but it also speeds up processes and reduces clutter in your workspace.

9. Reduce returns through accurate descriptions

A reusable shopping bag with a smartphone lying on top - the screen shows the recycle symbol.

High return rates result in increased emissions from transport and higher levels of waste. To combat this, ensure that product descriptions are as detailed and accurate as possible. Size guides, comprehensive reviews, and high-quality photos can help customers make informed decisions, significantly decreasing the likelihood of returns.

10. Measure and offset your carbon footprint

Awareness of your own impact is the first step towards improvement. Tools like the Carbon Trust Footprint Calculator help businesses measure their carbon output, which can be an eye-opener and serve as a baseline for improvement strategies. Additionally, investing in carbon offset programs or renewable energy projects can help neutralize your remaining emissions, making your business part of the solution to global climate challenges.

Conclusion

By adopting these eco-friendly practices, online businesses can play a critical role in promoting sustainability. Each small step contributes to a larger effort to protect our planet, ensuring that we can thrive in a healthy environment for generations to come. Making your business more sustainable is not just good for the earth; it also aligns with the values of many modern consumers and can be a valuable part of your brand identity.

Do you need help with your environmental obligations? EcoTax by Taxually offers specialized assistance to ensure businesses are complying with Extended Producer Responsibility (EPR) regulations in the EU. We provide services that help businesses understand their obligations, register properly, and manage their reporting and financial contributions effectively.

Book a free call with one of our experts to find out how we can help your business succeed in this new and evolving regulatory environment.

Author
Jenny Longmuir
Copywriter
Jenny Longmuir is a content writer with experience in tax and fintech. At Taxually, she covers topics such as global tax compliance, digital reporting, and automation, helping businesses stay informed about the evolving regulatory landscape. Her work focuses on making complex financial and compliance information clear and accessible to a broad audience.
FAQ

Frequently asked questions

Are there any days you’ll be closed for the holidays in 2024?

Why is sustainability important in ecommerce?

Sustainable practices reduce environmental impact, improve brand reputation, and often lead to cost savings through energy efficiency and waste reduction.

How can online stores lower their carbon footprint?

Businesses can use green web hosting, sustainable packaging, and energy-efficient operations while offsetting emissions through verified carbon programs.

What role does packaging play in sustainability?

Eco-friendly packaging—such as recycled, biodegradable, or reusable materials—helps minimize waste and appeals to environmentally conscious consumers.

How can sustainability boost business performance?

Studies show eco-friendly businesses enjoy higher profitability and stronger customer loyalty, as more shoppers prefer sustainable brands.

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